It is recommended to check your Windows device manufacturer's support for the latest version of the Intel graphics driver for your device. Workaround: To mitigate this issue, you can install an Intel graphics driver with a later version than 30.0.101.1190. Home users of Windows are unlikely to experience this issue, as the few affected apps are more commonly used in enterprise environments. Windows devices using updated Intel graphics drivers with a version later than 30.0.101.1190 are not affected by this issue and already have the Intel resolution for this issue installed. This issue might happen intermittently and affects a small number of enterprise apps which use DirectX or Direct3D to render part or all of their content. The issue is probably not widespread, considering that it seems to occur only on systems on which a system administrator has uninstalled Microsoft Edge.You might receive an error with apphelp.dll from apps using DirectXĪfter installing KB5019959 or later updates, you might receive an error with apphelp.dll on Windows devices using Intel graphics drivers with versions 26.20.100.7463 up to 30.0.101.1190. Both solutions should resolve the error when installing the cumulative update for Windows 10. If it is, delete the folder on the device and restart the update using Windows Update.Īnother solution is to install Microsoft Edge manually before running the update. The solution is simple: check if the folder exists and if it is empty. This command on the other hand leaves the empty folder behind:Ĭ:\Program Files (x86)\Microsoft\Edge\Application\90.0.818.56\Installer\setup.exe -uninstall -system-level -verbose-logging -force-uninstall "C:\Program Files (x86)\Microsoft\Edge\Application\90.0.818.56\Installer\setup.exe" -uninstall -system-level -verbose-logging -force-uninstall The folder remains on the system if the path is listed without "" in the uninstallation command. The cumulative update attempts to install Microsoft Edge on the device, but fails when it recognizes the folder C:\Program Files (x86)\Microsoft\Edge\, even if that folder is empty. Our colleagues over at the German Deskmodder site did some digging and found out that the error is thrown frequently on systems on which Microsoft Edge has been uninstalled to bring back legacy Microsoft Edge.
Microsoft does not list the error in the known issues of the update's support article, and it may be difficult to figure out why the error is thrown during installation of the update for the operating system. Microsoft lists four known issues, but all of them affected previous versions of the operating systems as well. The update is a security update for the operating system. KB5003173 was released on the May 2021 Patch Day by Microsoft for Windows 10 version 2004 and 20H2.
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